Support
We're here to help
Need a hand with Stiitch? The fastest way to reach us is by email. Tell us what's going on and include your Stiitch username so we can find your account.
Contact support
Questions about the app, your account, a bug, or something that isn't covered on this page.
support@stiitch.ioDelete your account
Deletion is permanent. See both ways to delete — in the app or by email — and exactly what is removed.
Account & Data DeletionReport content or safety concerns
In the app, open the story's options and tap Report story. For anything else, email us with the subject “Stiitch safety report”.
How reporting worksHelp us help you
When you write, it speeds things up if you include:
- your Stiitch username and the email address on the account;
- your device model and app version;
- what happened, and what you expected to happen instead; and
- screenshots or a screen recording if you can — never your password or any verification codes. We will never ask for them.